FAQs

How do I pay for my jackets with The Jackeeta

You can conveniently pay through Visa cards, Mastercards, American Express as well as Paypal and Square.

No, JacketsJunction imposes no additional shipping costs. A lot of customers get confused with the additional costs that pop up during checkout. We assure you our shipping is 100% free for UK, USA, Canada, and Australia whereas for other parts of the world, free shipping charges are applicable at the purchase of $139.00 or more. However, in case of a return, the customer would have to pay the shipping charges on checkout.

JacketsJunction offers a complete money-back guarantee if your package is incorrect or if you did not receive your order at all. Money-back is valid for 30 days.

Changes can be made however within 12 hours of order placement. Our website is designed in a way that as soon as we receive an order, it is automatically forwarded to the concerned department for further processing. As a result, we are unable to make changes after the order is confirmed because it must be already on the way for you.

How Many Days Does It Take For My Order To Deliver?

The jacket must be returned in the original packaging, the state of the jacket should be good as new with official tags. The exchange will be applicable only for 30 days. For USA residents, we only accept returns through USPS courier service.

What If My Shipment Is Lost And I Never Received It?

You can always reach out to us throughthe Contact Us form or drop us an email. We would love to hear from you.